The services offered by Sifra International are highly customized, performed according to the design so as to suit individual customer needs. In every service one can remark all the technological know-how of a highly qualified staff that is ready to step in to site inspections and repairs supporting the customer at every stage of the supply relationship.
Sifra International offers its customers a complete and accurate consulting and assistance service. From the technical choice of the part, until after sales service: the staff of Sifra International is always available for any queries or requests for clarification.
In case of product wear, the intervention of Sifra International is immediate: by telephone support and photographic reports, we can advise on how to take action and we are able to offer assistance for any problem. Sifra International reconstructs the damaged and worn out products, trying to offer the repaired product in the shortest possible waiting time.
Sifra International monitors and follows its clients on an informed basis, knowing how to support them in every case with inspections carried out by the staff of the company on site.
Sifra International is by your side as a qualified referent, and reliable partner in terms of supplying, assisting and after-sales support.
The after sales service by Sifra International is top priority. After any contract fulfillment, the goods delivered undergo our warranty terms and on request it is possible to conclude contracts for preventative maintenance that includes disassembly, assembly and lubrication, or interventions on demand for performance analysis through laboratory tests and measurement reports.
Being supported by Sifra International offers several advantages, even the chance to predict the moment of downtime for overhaul or replacement of the roller so that the production never stops.